The INSIDER PODCAST: Season 18 – Episode 5- Bas Wouters

Bas Wouters - How One Word Change Increased Conversions 300%

With Bas Wouters

Why do some SMEs achieve explosive growth while others plateau despite great products and solid marketing? The answer isn’t bigger budgets or more aggressive lead generation — it’s behavioural psychology. In this eye-opening conversation, online influence expert Bas Wouters, one of only twelve Cialdini-certified trainers globally, reveals why 95–98% of customer decisions happen in the subconscious mind, not in rational thought.

Bas Wouters

Bas Wouters is a world-renowned expert in behavioral psychology, online influence, and persuasion. He is one of only twelve Cialdini-certified trainers worldwide and the founder of the Online Influence Institute, where he helps SMEs and leaders bridge the “persuasion gap” using evidence-based strategies and AI-powered tools. His book Online Influence: Boost Your Results with Proven Behavioral Science blends decades of practical experience with research-backed frameworks, helping leaders increase conversions, influence behavior, and scale effectively—even against much larger competitors. Bas’ work enables leaders to drive measurable results not by pushing harder, but by understanding and shaping human behavior.

During our conversation, Bas shares his journey from scaling a €10,000 kitchen startup to €25 million, to training over 10,000 professionals globally. He explains why most marketing campaigns fail, arguing that the real barrier isn’t strategy or budget—it’s understanding subconscious decision-making. Bas breaks down System One vs. System Two thinking, the Jenga Principle of simplifying messaging, and BJ Fogg’s Behavior Model, showing how leaders can trigger automatic, high-converting customer actions. He also explores how focusing on behavior rather than leads or sales, reducing friction, and designing intuitive prompts can unlock predictable growth and long-term influence online.

Connect with Bas Wouters

– LinkedIn: https://www.linkedin.com/in/baswouters-cmct

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scalex™ INSIDER PODCAST

Recommended episodes of the ScaleX™ Insider Podcast

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Season 18 – Episode 5- Bas Wouters

Bas Wouters, world-leading expert in behavioral psychology and one of only twelve Cialdini-certified trainers, reveals how understanding subconscious decision-making and simplifying customer journeys enables SMEs to dramatically increase conversions, influence behaviour at scale, and grow without relying on big budgets or aggressive tactics

Season 18 – Episode 4 -Jim Murphy

Jim Murphy, former professional baseball player and creator of the Inner Excellence philosophy, reveals how detaching from outcomes and mastering the ego allows SME leaders to achieve peak performance, clarity, and fulfillment in both business and life.

Season 18 – Episode 3- Rasmus Hougaard

Rasmus shares his journey from founding Potential Project to becoming a Thinkers 50-nominated leadership expert and author, helping leaders scale with purpose in the age of AI.

Season 18 – Allison Maslan

Allison recounts her journey from launching an advertising agency at 19 to exiting multiple ventures and founding Pinnacle Global Network.

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